Some of our customer comments.
Firstly I would like to stress that I have no connection with Alpine Flight systems in anyway.
I am a genuine customer who by good fortune contacted the company.
I would say that the flight PC system I received along with the customer support was just outstanding!
Paul from the company went through what my requirements were as I wanted to enter the world of VR flight.
The system was built and FS2020 was tested over many hours making sure it was ready to go when I received it.
My system runs FS2020 in ultra High and when combined in VR its amazing with no Frame rate issues!!
All i would say don't be fooled looking at other companies advertising FS2020 ready systems! They are not!
Go to the guys who live & breathe Flight sim and truly understand what the wonderful sim is all about.
Huge Thanks to Paul & his team.
Ralph from London.
I purchased my first Flight Sim Computer from Paul 8 years ago after a great deal of research When I wanted to upgrade for the new Microsoft Sim 2020, I had no hesitation in contacting Paul again. His enthusiasm is so inspiring and his knowledge is second to none. Paul listens to everything that you want, and builds the computer accordingly. Offering suggestions which often help, especially for me as I was a complete beginner 8 years ago. Now with a little more knowledge we are able to trust his advice and have never been let down. Just taken delivery of my new computer and it meets all my expectations and more. Hopefully Paul will still be there in 8 years time when I will no doubt need another one. Would not dream of going anywhere else.
Several years ago I looked to purchase my first Flight Sim PC for FSX and chose Alpine Flight Systems to build it.
From day one the machine has been faultless and continues to run perfectly right up to the present day.
With the recent arrival of FS2020 and its requirement for a higher spec machine there was never any doubt about who I would turn to for my next PC.
Once again, Alpine could not have been more helpful in discussing and offering advice on the most suitable PC spec for my needs.
The service was impeccable and I now have a superb new system that will undoubtedly provide many years of flight simming.
I cannot praise Paul enough for his integrity, knowledge, advice and service.
When looking for a new Flight Sim System I highly recommend Alpine Flight Systems.
Have been a flight sim enthusiast for many years and enjoy many add-ons such as Orbx, Active Sky, VATSIM, PMDG and A2A etc. You learn that it is not just the hardware that is important, but how the whole thing is set up.
This is where Paul excels. He takes time to understand the requirement, and with his help, advice and guidance the best system can be selected and then optimised for the best flight simulator experience.
Extremely pleased with my new EGLL system and P3D v5. Very grateful to Paul for his help and advice and setting up the system so well. Would highly recommend.
Having now had the chance to fly X Plane 11 on my recently rebuilt PC which is essentially modelled on the EGGD system with a few additions, I can only say "absolutely amazing"! Throughout the rebuild process, Paul at Alpine kept in touch as things progressed, advising of any changes or modifications that he felt would benefit the flying experience and improve overall performance.
The whole rebuild was completed well on time and certainly within budget and estimated costs. If you are thinking of taking your flight sim experience to the next level, then don't waste time looking to well known major manufacturers and high street retailers, visit Alpine and give Paul a call. You won't find a more helpful and honest person to deal with. Thanks Paul !
Having searched widely for a reliable company to rebuild my ageing PC, I was pointed in the right direction by RC Simulations who recommended Paul at Alpine. I can only say that it is very rare these days to find someone with a genuine interest in selling you what you actually need to do the job properly. Paul is one of those people who steers you through the process,listens to what you say,and then delivers the goods.If Alpine needed to be rated on a 5 star scale, I'd award a 6. I cant wait to fly X Plane on my rebuilt PC which is without doubt,state of the art!
I have just purchased my 1st flight system from Paul having researched the other suppliers who advertise in the media. I can only say that his sheer professionalism & customer service is a refreshing change today. His honesty & integrity are beyond reproach. My system is awesome & has been optimised to allow best use of software. On collection Paul spent time to show & explain it as fully as I was able to absorb. He is always only a phone call away and will resolve any queries you may have. I thoroughly recommend this company.
Just had my system upgraded by Paul and team.
Nothing unusual about the hardware BUT the support makes all the difference. Paul is always there and if you have limited computer knowledge like me you could not find a better provider.
It is also worth noting that since my first outfit (2015)I have not had a single hardware problem.
Great product at a great price provided by company that really cares.
I have just purchased my second system from Paul and have done so knowing that it will be reliable and, should something go wrong or I lack the knowledge to add and/or change a programme, Paul will ensure that the correct advice is given. It is not just buy and goodbye with Alpine Systems : it is a thoroughly personal service by phone or e-mail whenever needed.
I bought my first PC from Alpine in 2014, it was an excellent machine. Over the years I have contacted Paul and you could not wish for better service, he has all the time in the world for you no matter how long you have had the computer.
I have just purchased my second PC from Alpine, it was delivered by Paul, CEO of Alpine. He arrived as promised at 0900 on a Sunday morning.
I would not hesitate to recommend Alpine Systems for anyone thinking of buying a new PC. Paul will upgrade also.
Top marks to a great company and a great CEO, thanks for all your help Paul.
I would like to thank Paul at Alpine Computers for his recent assistance with setting up my computer. I have been a customer of Alpine for a few years now and this is my second computer from the company. The help you receive is absolutely first class. Anyone thinking about purchasing from Alpine should be confident of excellent service, especially with regard to aftercare and advice.
Thank you again Paul.
I have been a satisfied customer of Paul's company Alpine Computers for thirteen years. I have recently had a new i9-9900k with, on Paul's recommendation, a 2Tb Samsung state of the art SSD computer system built. The computer boots quicker than my brand new Samsung tablet,in fact by the time I have turned on both my monitors the computer is up and ready to go. Installing add ons is also a lot quicker. Paul has built three computers for me and all have been great. To enjoy P3Dv4 at it's best just follow Paul's advice.
I purchased my computer from Alpine Systems over a year ago. It has run perfect from day one and works very well with P3d V4.5 and X Plane 11.34.
Paul installed all my flightsim software and spent ages tweaking it so it ran very smoothly. On the day of purchase I drove down and was expecting to pay for and collect my computer in about 15 minutes. 2 hours later Paul and I were still talking and he was more than happy to show me all the benefits of P3d, which I was new to.
The customer service and after sales service, as I sometimes email or call Paul for advice is second to none. Paul is never too busy to assist and always has the answer to my queries.
I will never buy a computer again unless it is from Alpine Systems. Words cannot express how happy I have been with my purchase, it was worth every penny.
My thanks to Paul and Alpine Systems.
A belated thanks for your advice and help in configuring my new PC.
I was particularly impressed with the speed of build and delivery plus the installation of all my Orbx scenery which allowed my getting up and running immediately. My flight sim is running butter smooth with the new Orbx True Earth scenery including over London, a true test!
You are definitely the go to guy for flight sim computers.
Dealing with Alpine Flight Systems has been a reminder that great service is not entirely dead. Paul has given me excellent advice from my original enquiry through to the setting up of the machine and then after-service help and guidance. I recommend Alpine Flight Systems to all who need high- end advice, service and guidance in the world of flight simulation.
Mark Halliwell, Orbx Developer
Thank you again for the excellent service you have provided over the last few days in procuring a custom PC for me in a very short timescale. I would have no hesitation in recommending you to other flight simulation enthusiasts.
I recently purchased my second computer from Paul at Alpine to run Prepar3d and it works beautifully. I can't speak highly enough of the service I have received and would recommend Alpine to anyone looking to buy a computer. I would like to stress I am not a computer expert and the help in setting it up was invaluable. Many thanks.
Purchased an EGLL set-up with a few extras. Excellent advice from Paul and after-sales service second to none. Thoroughly recommended!
Thank you, Paul.
I've been using Alpine for many years now, because the build quality, customer care, helpfulness and aftercare support which can’t be beaten. I originally purchased the mid range system using FSX & it ran faultlessly. Recently decided I wanted to upgrade so purchased (EGLL) system running P3D & the results are simply stunning. As usual the system was carefully and thoroughly explained.It’s this kind of service, going the extra mile, that makes Alpine Flight Systems stand out.
My father purchased a system & he doesn’t partake in flightsim, but he wanted a good quality PC with good aftercare support & Alpine fits the bill.
I would thoroughly recommend Alpine in a heartbeat. Nothing is too much trouble and he and Clive are always happy to help for useful helpful advice and genuine care.
I met Paul at the Flyer show in 2016.
He gave me a demonstration and plenty of information as well.
When I ordered my system I decided to go to Paul's office to collect it , when I arrived Paul showed me around the system.
My simulator works absolutely perfect and I would definitely recommend Alpine to anybody.
1st February 2017
Purchased 22 November 2016
I was looking to purchase a new PC after retiring, having tried to contact
3 Mayor PC manufacturers over 3 days and still not getting anyone to answer my calls, and that's trying to purchase a PC
I then rang alpinesystems after hearing they are well respected by members on flight sim forums
After reading Alpine reviews and then speaking to Paul at Alpine I purchased the middle range EEGD with a couple of recommendations from Paul
The Machine is very very fast,ultra quiet , rock solid
apart from Flight Sims, I also play Asseto Corsa a beautifly craft PC racing sim
I ran the Asseto Corsa bench mark test on the Alpine EGGD I ran it fully maxed with 26 Cars a full lap at Spar Circuit returning an average Frame Rate of 99 FPS BRILLIANT
I haven't put my Flight Sim Frame Rates on because there are so many different settings and simulators , but I am more than happy with my Prepare3D Paul even installed all Flight Sim software
As other people have commented Pauls after sales service is second to none ,
HIS after sales service and his knowledge is second to none, a really nice guy
I highly recommend this man and his company No pressure just good advice from a guy who nows the PC Flight Simulator inside out
I only know Paul from my PC purchase of the computer
Have recently purchased a flight sim computer from Alpine. It is running really well, very fast extremely quiet and reliable. Not being overly confident with computers found the personal service from Paul to be invaluable, not only with the advice offered but even installing my add ons. It really was a case of taking it out of the box, plug it in and away you go. Would definitely recommend Alpine to anyone looking to purchase a new system.
I recently purchased an EGGD system from Alpine and couldn’t be happier with the build, performance and reliability, all really great. I can only echo previous comments regarding the fact that Alpine customer service is on a level we rarely see these days, the honest face to face advice and experience of Alpine made the purchase a well informed decision rather than a leap of faith. Top Job guys.
As a relative newcomer to flight simming, and needing to upgrade my system, I was grateful to come across Alpine Computers. Paul steered me through the various options and came up with a system that suits my requiremnts perfectly.
Delivery of the new pc was very prompt and the most helpful aspect was that Paul spent a very long time subsequently helping me to install various add-ons. i would have been completely lost without his assistance, both on the phone and by remotely operating my pc.
I would have no hesitation in recommending Alpine Computers to anybody who is seriously interested in buying a first class system with excellent after- sales back-up.
I have now purchased 2 systems from Alpine Systems, EGGD and EGLL. As a software developer for FS9, FSX and P3D I need a very reliable platform. I asked Paul for some extras with the EGLL system including PCIE SSD and 2 Nvidia cards.
Paul duly delivered a very fast machine when he promised he would and within my budget.
I think Alpine do give the finest customer service anyone could ask for (and flight simmers tend to be quite critical!) so I would not hesitate in recomending their services.
LOOKING TO REPLACE YOUR EXISTING FLIGHTSIM, OR BUY NEW?
As a committed flight simmer, I spent many months agonising over what kind of system mix I wanted to replace my rather tired Flight Simulator. I read countless articles in PC Pilot and other sources and ended up with a good outline of what I thought I wanted.
Not being technically competent enough to put it together myself, I then spent many more months looking for an organisation to assist me. I spoke to two of the principal bespoke flightsim suppliers (at least, those who advertised..!) and was not overly impressed.
Yes, they wanted the business, but their approach was more akin to a standardised, ‘take it or leave it’ spec. Fortunately, I met Paul at a Flight Simulation exhibition. Not only is he an approachable and amiable individual, he spent time discussing my specific needs and then went the extra mile and invited me to see a fully constructed system where I was able to nail the spec and place the order. His words of common sense, advice and encouragement were just what was needed. He installed the system at home for me and one tiny glitch was resolved by email whilst he was on holiday…!! Tell me what other flight simulator vendor would spend time and effort in this way…they won’t…!!!
Paul now has me as a customer for life and when it eventually comes to an upgrade or replacement in a few years’ time, I know where I will be going. I would like to think I am both impartial and objective in my views.
I have no hesitation in recommending Alpine Systems for your flight simulation system purchase and would be happy to respond to any queries from potential customers.
Ron Lindsay MBE MRAeS.
Well I brought my computer in April this year and I’m so pleased with it. It looks great performs perfect and Paul was fantastic in customer service. I will recommend him and his computers. I look forward to doing future business.
I searched the web & found several flight sim PC specialists but what convinced me to come to Paul at Alpine is that personal touch of adding & tweaking flight sim. This is a massive help even for an old timer like myself.
Coming from AMD I had a learning curve but thanks to Paul who showed me how to span across three screens everything went smoothly. After a few short flights to get the feel of this new system I had a very big smile across my face. I'm still smiling, thanks Paul.
In my view, quality of service comes in five guises; awful, poor, ok, good and excellent. I can now add a sixth ... Alpine! Alpine comes after ‘excellent’ by the way! Not only do Alpine possess knowledge in abundance, have an excellent choice of solutions to fit most pockets and deliver on all their promises, they’re ‘old school’ when it comes to communication, honesty and integrity. I've built successful businesses of my own with exceptional customer service being the foundation of that success, so I’m really passionate and fastidious about it, ...... Alpine didn't fail at any level in that regard!!
Picked up my new Alpine Systems computer yesterday and have now had a bit of time to play with it. I'm so pleased with the level of detail, the speed it loads up, and the smoothness with which it runs I just don't have the vocabulary to adequately describe it.
Paul has given me great customer service from first contact to being able to pick up my new system a day earlier than expected. I think that will continue as Pauls parting words were "don't struggle with anything, if you get stuck give me a ring.
Thanks for a very nice system and making the purchasing process painless, your customer service was second to none and a personal delivery of the system was unexpected and a nice touch,(others in this game should take note).
I have no hesitation in recommending you and your product.
I bought my computer system from Alpine about three and a half years ago. The acquisition was made relatively straightforward as Paul loaded FSX plus all the associated photographic scenery software and additional aircraft. It was the mid system and it handled FSX without any difficulty and the whole system worked very smoothly and realistically. Recently I had a problem with the processor which Paul and his technician were able to solve. Their support in handing the problem so long after the original purchase was superb and something you would not get from any of the larger suppliers of computer hardware. I am very grateful for their long standing support and would highly recommend them to anyone contemplating the purchase of computer hardware to support a flight simulator.